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SmartTRAK Survey Reports High User Satisfaction Rates

Posted by Sharon O'Reilly on 5/14/18 11:45 AM

Satisfaction Survey May-8 Social and Blog Post

The survey showed nearly 99% of subscribers were “satisfied” with SmartTRAK as a resource for obtaining strategic insight, up-to-date market data, competitive intelligence, as well as an in-depth understanding of macro trends impacting the overall healthcare arena.

BioMedGPS, LLC announced May 9, key findings from a recent user survey evaluating SmartTRAK Business Intelligence, the medical device industry’s first real-time, competitive intelligence portal used by major companies participating in the orthopedics, wound care, regenerative medicine and neuro therapies industries.

Overall, the survey showed nearly 99% of subscribers were “satisfied” with SmartTRAK as a resource for obtaining strategic insight, up-to-date market data, competitive intelligence, as well as an in-depth understanding of macro trends impacting the overall healthcare arena.

The survey, which included responses from SmartTRAK subscribers from 14 of the top 15 global advanced wound care companies and 8 of the top 10 global orthopedic manufacturers, assessed subscriber satisfaction, usage and perceived importance as it relates to SmartTRAK’s products and tools.

Key Findings include:

  • Nearly 97% of subscribers rated SmartTRAK Updates, SmartTRAK Market Overviews, and Company and Product Profiles as the most important components of the SmartTRAK system. Other top-rated features include Quarterly Market Recaps, Financial Dashboard, and SmartTRAK Analyses.
  • The vast majority (87%) of subscribers use SmartTRAK Daily Updates on a daily or weekly basis. Other frequently used features include SmartTRAK Market Overviews, Company and Product profiles, and Market Analyses. For a 30-day free trial of SmartTRAK's Daily Updates, simply fill out our quick form!
  • Approximately eight out of ten subscribers read SmartTRAK's Quarterly Market Recaps and Industry articles on a daily, weekly, monthly or quarterly basis.

Comments included:

  • I am a “believer” and “love recommending the platform to potential customers.”
  • Users find the site to be “so helpful” and “love the emails” with industry updates.

“A dynamic industry needs a dynamic way to compile and analyze market data from all available sources in real time,” said Sharon O’Reilly, President & CEO of BioMedGPS. “This is where SmartTRAK is able to help. We appreciate the positive results and subscriber feedback in this recent survey and strive to continuously improve and surpass expectations.”

For a 30-day free trial of SmartTRAK's Daily Updates, simply fill out our form on SmartTRAK.com!

Free SmartTRAK Market Updates for a Month!

 

Topics: SmartTRAK 2.0

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SmartTRAK is the leading source of competitive intelligence used by the top ten global orthopedic and wound care companies. 

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